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Privacy Policy

1. Who runs the Hub

TMED Business Hub (“the Hub”, “we”) is operated by PT Ark Kreasi Digital, with Adwaya Raki as the responsible operator and contact, for the Trisakti Mechanical Engineering alumni community. The operator decides how and why personal data on the Hub is processed (the data controller). [Legal adviser to confirm how controller responsibility is described for PT Ark Kreasi Digital and Adwaya Raki]

The Hub is an independent alumni community. It is not officially endorsed by, affiliated with, or operated by Universitas Trisakti or its Mechanical Engineering Department, and the university does not receive members' data from the Hub.

Contact: adwaya.raki@gmail.com. Registration number and address: Business information.

2. What we collect

Information you give us

CategoryDataRequired?
AccountNIM (student ID), full name, email address, password (stored only as a one-way bcrypt hash)Yes
Terms acceptanceWhich version of the Terms and this policy you accepted, and whenYes (recorded at sign-up)
ProfileMajor, class year, headline, bio, expertise/skills, profile photoOptional
Career historyWork experience (title, company, type, location, dates, description); certifications (name, issuer, dates, credential link, proof file)Optional
Contact detailsBusiness phone/email, personal phone/email, LinkedIn link, business-card images (front/back)Optional
ContentPosts (text, images, videos), comments, likes, @mentions, marketplace listings (title, description, price, category, photo), job posts, Billboard requests (title, description, image, duration)Optional
MessagesPrivate messages and attachments (images, PDF, Word) you send to members; read statusOptional
PreferencesEmail preferences, personal-contact visibility, your history of preference/consent changesSet by you
Membership & payments (only if paid membership is introduced — not yet available)Membership status, start and paid-through dates, renewal/cancellation status, and payment records (amount, currency, date, status and Xendit's reference numbers). Card or e-wallet details would be entered on the payment provider's page and never reach us.Required for paid membership
Support & requestsWhat you send us by email or phone, and privacy requests made through the request form (type, details, status, dates)Optional

Information created when you use the Hub

We don't collect your date of birth, government ID, precise location, or payment-card details, and we don't buy data about you from others.

3. Why we use it (and legal basis)

We process personal data only on the bases recognised by Indonesia's Personal Data Protection Law (UU No. 27 of 2022) and comparable laws:

PurposeData usedBasis
Create and secure your account, sign you in, reset passwordsAccount dataPerforming our agreement with you (the Terms)
Run the network: profiles, directory, expertise search, feed, marketplace, jobs, Billboard, messaging, notificationsProfile, content, messagesPerforming our agreement with you; optional fields are shared only because you choose to add them
Prevent duplicate accounts (your NIM is not checked against university records)NIM, name, emailPerforming our agreement; legitimate interest in one account per person
Run paid membership: take the annual fee through Xendit, renew, cancel, handle failed payments and payment questionsMembership and payment records, emailPerforming our agreement; legal obligations for financial records [Accountant to confirm]
Keep an audit trail of admin decisions and payment-state changesAccount ids, action, date (no other personal data)Legitimate interest in accountability and resolving disputes
Email notifications about activity and Community Info postsEmail, names, post excerptsLegitimate interest in keeping members informed — you can switch these off at any time
Password-reset and other security emailsEmailPerforming our agreement (these can't be switched off)
Keep the Hub safe: rate-limiting, abuse prevention, moderation, fixing faultsTechnical data, content reported to usLegitimate interest in security and integrity
Record your acceptance of the Terms and your preference changesAcceptance and consent recordsLegal obligation / legitimate interest in demonstrating compliance
Comply with law or valid legal requestsAs requiredLegal obligation

We do not use your data for advertising, profiling for marketing, automated decisions with legal effect, or selling to third parties.

4. Who can see what

Every page and API on the Hub requires you to be signed in, so “members” below means signed-in Hub members — not the general public.

InformationVisible to
Name, profile photo, major, class year, headline, bio, expertise, work experience, certifications (including proof files), posts, comments, likes, marketplace listings, job postsAll members
Business phone/email, LinkedIn link, business cardAll members (only if you add them)
Personal phone/emailOnly you by default. If you set them to “Visible to members”, all members.
Billboard adsAll members once approved; the Hub admin sees requests while pending
Private messages and attachmentsYou and the member you're talking to
Login email, NIM, password hash, email preferences, consent recordsOnly you (in your settings and data export)
Membership and payment statusYou and the Hub admin. Other members don't see it.

The operator, as administrator of the system, can technically access the database, including messages, but does so only when necessary to run, secure or troubleshoot the Hub, to handle a report or request, or where required by law.

5. Sharing & service providers

We don't sell or rent personal data. We share it only as follows:

The Hub loads no analytics, advertising, social-media pixels or third-party fonts/icons — these are served from our own server.

6. Where data is stored

Data is stored on the Hub's server [Hostinger server region to be confirmed]. The email provider, and the payment provider if payments are introduced, may process data in other countries. Where data is transferred outside Indonesia, we rely on the safeguards required by applicable law [Legal adviser to confirm once the server region and providers are confirmed].

7. How long we keep it

8. Security

We use reasonable technical measures, including: password hashing (bcrypt), hashed one-time reset tokens, sign-in sessions that expire after 7 days and end immediately when you sign out, reset or change your password, or use “Sign out everywhere”, members-only access checks on every request and on every uploaded file, rate-limiting on sign-in and sensitive actions, upload type restrictions, and HTTPS on the live site. No system is perfectly secure; if we become aware of a breach affecting your data, we'll notify you and the relevant authorities as the law requires.

9. Your rights & choices

Depending on the law that applies to you, you have the right to be informed, to access, correct and update your data, to obtain a copy, to have it deleted, to withdraw consent, to object to or restrict certain processing, and to complain.

You can also complain to the data-protection authority where you live.

10. Age requirement

The Hub is for adult alumni. You must be 18 or older to create an account. We don't knowingly collect data from anyone under 18; if you believe a child has an account, contact us and we'll remove the account and its data.

11. Cookies & browser storage

The Hub uses only essential browser storage and one essential cookie (so your browser can load the files you're allowed to see), and no tracking. See the Cookie Policy.

12. Changes & contact

We'll update this policy when the Hub changes. The version and effective date are shown at the top; for material changes we'll tell members on the Hub and ask you to review and accept the new version.

Questions or requests: adwaya.raki@gmail.com.